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A
Web portal (window) for e-government services should have the
following properties:
- provide a consolidated view of
government services
- Categorize information and services by constituent
type
- Ease
of navigation is a must
- Focus
portal's content and services to the users not to organizational
hierarchy
- Monitor
the usage and take steps to increase the traffic -ask the
customers what they want
- Develop a portal
that reflects available government services and the elected
officials' policy agendas
- Develop
a single brand to avoid
frequent portal redo, image inconsistency
- Brand strategy includes
personality (ease of use, a better government experience, or
service quality), imagery and the message
- First
stage: This
stage is the creation of an initial web presence. Set a foundation for building future projects and
implementations. Putting government forms on the site.
- Second
stage: Create centralized planning
of the portal brand, communicating the goals of the administration
through the government's portal. Create a common look and
feel for the organization.
- Third
stage: The agency offers all services online with the
addition of a business-to-government portal and
employee-to-government portal. Addressed enterprise security requirements
through pilot projects before rolling these initiatives out to the
public.
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Business
today faces a real dilemma: What your competition knows can hurt you. So
can potential business partners, disgruntled ex-employees and other
interested parties.
But how do you find out what
outside forces are doing, what threats they may pose, and what their
fallibilities may be? And, once you do know, how can you capitalize upon
those factors to make your business stronger and more profitable?
Strategic tools. Intellisat
can help you do something about it through our business intelligence
services-a set of strategic tools that can help you better manage your
organization, using:
- a far-reaching network of
investigative and consulting professionals
- an in-depth knowledge of
the strengths and shortcomings of technology
- an intrinsic knowledge of
business strategies and execution
Information can be a
powerful force in exploiting your business's strengths and shoring up its
weaknesses. In addition, it can also provide a clear sense of what outside
influences may be planning - along with their far-reaching implications
for your business. Then, by analyzing, interpreting and explaining the
broad implications of the information gathered, we can provide you with
actionable steps that you can take to strengthen and protect your
business.
Portals can be
developed in three stages:
First stage: the information portal
Second stage: providing limited
low security transactions to constituents
Third stage: online services to the employee, constituents, and
businesses.
More on E-government
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